At a glance
Use the email address and sign-in method associated with your school account. A different Google, Microsoft or email account may open an empty account instead of your planner.
Open your planner
Open Studyo or the Studyo app.
Choose the sign-in method your school uses. Check the account shown by Google or Microsoft before continuing.
Use your school email address. If you use email and a Studyo password, enter those credentials.
Choose the correct school and school year from your profiles.
You should see your name, school year and classes. If your school has not assigned your account yet, contact its Studyo administrator.
Parents should first accept their child's invitation, then use the invited email address. A parent invitation code and a school code serve different purposes.
If a code appears unexpectedly, check why Studyo asks for a school code. For password errors, see sign-in troubleshooting.