At a glance
Check the active year and class filters first. The school manages official class memberships and timetable data.
Check what is missing
Confirm the school, year and student or teacher profile.
Show all relevant classes in the planner's filters.
Compare another day or week: cycle days, holidays and special days can change which classes meet.
For an optional class, check whether registration is required and whether you are registered.
Ask the school to check your section membership and the section's schedule.
Tell the school whether the class is absent everywhere, present without periods, or shown at the wrong time. Include the class name and one affected date.
Do not create a personal class to replace an official class while an import or membership problem is being investigated. Administrators can use section schedules and synchronization checks.